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5 Common iPhone Problems in Ghana and How to Fix Them (2025 Guide)

5 Common iPhone Problems in Ghana and How to Fix Them (2025 Guide)

5 Common iPhone Problems in Ghana and How to Fix Them (2025 Guide)



iPhones are widely used across Ghana for work, school, and entertainment. But sometimes, even these premium devices experience problems. At Falaa Things, we help Ghanaians get authentic iPhones and also provide practical solutions for common issues. In this guide, we'll cover the 5 most common iPhone problems and how to fix them.


1 Rapid Battery Drain

Problem: Your iPhone's battery seems to run out quickly.

Fix:

  • Reduce screen brightness and enable auto-brightness.
  • Close unused apps running in the background.
  • Turn on Low Power Mode.
  • Avoid using your phone while charging.
  • Check battery health in Settings → Battery → Battery Health

2 iPhone Overheating

Problem: Your iPhone becomes unusually hot.

Fix:

  • Avoid using heavy apps for long periods.
  • Remove phone cases while charging.
  • Update to the latest iOS version.
  • Keep your phone away from direct sunlight.
  • Close background apps that might be causing excessive processing

3 Unresponsive Screen or Touch Issues

Problem: Touchscreen not responding properly.

Fix:

  • Clean the screen with a microfiber cloth.
  • Restart your iPhone.
  • Update iOS to the latest version.
  • Remove any screen protector that might be interfering with touch sensitivity
  • If persistent, consult a verified repair technician.

4 Connectivity Problems (Wi-Fi or Mobile Data)

Problem: Difficulty connecting to the internet.

Fix:

  • Toggle Wi-Fi or mobile data off and on.
  • Restart the iPhone.
  • Reset network settings: Settings > General > Reset > Reset Network Settings.
  • Check for carrier settings updates
  • Try using a different Wi-Fi network to isolate the issue

5 App Crashes or Freezes

Problem: Apps keep crashing or freezing.

Fix:

  • Update apps to the latest version from the App Store.
  • Restart your iPhone.
  • Delete and reinstall problematic apps.
  • Check available storage space (low storage can cause app issues)
  • Update to the latest iOS version

Bonus Tips

  • Always buy authentic iPhones to reduce hardware and software issues. Falaa Things ensures your device is 100% verified and comes with a warranty.
  • Backup your data regularly using iCloud or iTunes.
  • Keep your iOS updated to the latest version for security and performance improvements
  • Use only Apple-certified accessories to prevent damage to your device

Why Falaa Things Helps

  • We provide genuine iPhones with verified IMEI numbers.
  • Our guides and tips help Ghanaian users maintain their devices.
  • Fast delivery through Ghana Post nationwide.
  • Affordable prices compared to mall and market sellers
  • Professional customer support for all your iPhone questions

Conclusion

Keeping your iPhone in top condition is easier when you know the common problems and fixes. Whether it's battery drain, overheating, or app crashes, following these tips will save you time and money.

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Over 15M customers globally

Stuart G.

Sunday, May 19 | 10:29

Stuart G.
Unboxing by Stuart G.

I went with the lowest priced option/quality, there was one sorta distracting scratch on the screen glass, but I knew for the lowest price option this might happen. Overall very satisfied with the purchase and would recommend to others looking for a quality product at a great price.

Alexander R.

Tuesday, May 14 | 15:42

A
Unboxing by Alexander R.

I got the exception of these and they were everything, including cables and even cables. The quality exceeded my expectations and the shipping was incredibly fast. Definitely worth every penny!

Sarah M.

Friday, May 10 | 09:15

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Unboxing by Sarah M.

Honestly, I was a bit skeptical ordering online, especially for something as expensive as an iPhone, but this store really surprised me. The communication was excellent from the moment I placed my order until delivery. They sent me updates at every stage, and when my package arrived, it was carefully wrapped, with no damage at all. The phone looked brand new, and the battery health was exactly as described. I’ve already told my friends about this place.

Pjay Mandem

Monday, Jan 15 | 14:32

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Unboxing by Pjay Mandem

Fast delivery and great quality! My iPhone works perfectly and the price was so much better than other sellers.

Kweku anthem

Friday, Feb 02 | 08:47

K
Unboxing by Kweku anthem

needed a phone urgently for work, and they really came through for me. I placed my order on Tuesday, and by Thursday afternoon, it was in my hands in Kumasi. The phone was spotless, no scratches, and came with a charging cable. I also appreciated the fact that they took the time to confirm my address and delivery details before shipping. Very professional service

Mohammed Zamia

Wednesday, Mar 13 | 17:21

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Unboxing by Mohammed Zamia

Top-notch service. The seller was patient with my questions, and I got exactly what I wanted.

Genevieve Agyeman

Sunday, Apr 28 | 11:09

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Unboxing by Genevieve Agyeman

I’ve ordered from many online stores before, but this was the smoothest experience so far. From browsing the site to making payment and receiving the product, everything was clear and transparent. No hidden fees, no delays, and no fake promises. My iPhone has been working perfectly for weeks now.

Elizabeth Gamba

Thursday, Jul 18 | 07:56

E
Unboxing by Elizabeth Gamba

Better than expected. The phone is like new, and delivery was faster than I though

Rita Ayoo

Saturday, Aug 24 | 19:30

R
Unboxing by Rita Ayoo

They answered all my questions before I even placed the order, which gave me confidence. When the phone came, it was exactly as described, right down to the battery health percentage. Will be buying again.”

Mohammed Nuhu

Wednesday, Sep 11 | 12:05

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Unboxing by Mohammed Nuhu

“My third time ordering here, and I’ve never had a single problem. Their consistency in quality and service is why I keep coming back. I trust them completely.”

Louisa Oduro

Monday, Oct 07 | 10:41

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Unboxing by Louisa Oduro

Got exactly what I ordered, no games, no excuses. I’ll recommend them any day.

DELLIS oforiwaa

Friday, Nov 22 | 16:53

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Unboxing by DELLIS oforiwaa

One thing I love about this shop is the communication. They kept me updated on the delivery process, and the courier called before arriving. The phone was well-packaged, with bubble wrap to keep it safe. Small details like that make a big difference.

GIFTY Dagba

Sunday, Dec 29 | 08:18

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Unboxing by GIFTY Dagba

The packaging was so secure, even the courier commented on how neat it was. Very impressed.

Issac Danso

Thursday, Feb 15 | 09:59

I
Unboxing by Issac Danso

wasn’t sure if buying a used iPhone was a good idea, but this store changed my mind. The phone feels and works like new. Plus, they gave me a free screen protector, which was a nice bonus.

Francis Ofori

Monday, Mar 25 | 14:07

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Unboxing by Francis Ofori

Smooth experience from start to finish. They answered my calls, confirmed my order, and delivered right on time.”

Samuel Ahenkorah

Friday, Apr 12 | 07:43

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Unboxing by Samuel Ahenkorah

I’ve had bad experiences buying phones online before, but this was completely different. The seller made sure I was happy with my purchase and even checked up after delivery. That’s customer service!

Nana Yaw Owusu

Saturday, Aug 31 | 13:24

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Unboxing by Nana Yaw Owusu

Best deal I’ve found this year. Saved a lot of money compared to other stores, and the product is top quality.

Esther Nyarko

Sunday, Jul 07 | 17:36

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Unboxing by Esther Nyarko

My phone came fully charged and ready to use. That might seem small, but it shows they pay attention to details. I didn’t have to wait hours to start using it

Josephine Darko

Wednesday, Jun 19 | 06:52

J
Unboxing by Josephine Darko

This store really values their customers. They do exactly what they promise, and I respect that.

Akosua Serwaa

Tuesday, May 28 | 20:11

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Unboxing by Akosua Serwaa

This is now my go-to store for gadgets. From the first order to my most recent, they’ve been reliable, honest, and fast. Highly recommend!

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FAQs - Falaa Things
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Home > Help & Support > FAQs

Frequently Asked Questions

Common Questions
What types of electronics do you buy and sell?

At Falaa Things, we specialize in high-quality used electronics, including iPhones, iPads, Apple Watches, and laptops. All our products are sourced from trusted partners in the USA and UK, fully tested, and ready for use.

Do you offer delivery or pick-up services?

Yes! We deliver nationwide in Ghana through Ghana Post. Your order will arrive right at your location, and you can track it using the Ghana Post tracking feature. We do not deliver via bus stations.

Do you provide warranties on the electronics you sell?

Yes! All our products come with a 3-day warranty. If you encounter any issues within this period, you can return or exchange the product as long as it's in its original condition.

Can I track my order after purchasing?

Absolutely! Once your package is shipped, we'll send you a Ghana Post tracking number so you can check the status of your delivery anytime.

How can I sell my device to you?

Simply fill out the selling form on our website, and one of our agents will contact you quickly with a fair offer for your device.

What payment methods do you accept?

We accept Mobile Money (MoMo), bank transfers, and other secure mobile payment methods available in Ghana.

Are your products brand new or refurbished?

We offer high-quality used electronics that have been inspected, tested, and refurbished where necessary to ensure they work perfectly.

Do you offer trade-in deals for old devices?

Yes, we accept trade-ins. Fill out our online form and we'll get back to you with a quote for your old device.

How long does delivery take after I place an order?

Orders are processed quickly and shipped through Ghana Post. Standard delivery takes 1–3 business days depending on your location in Ghana.

Where is your shop located and what are your opening hours?

Falaa Things operates online, serving customers nationwide and internationally. Our customer support and order processing run Monday to Saturday, 8:00 AM – 6:00 PM.

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